Business Analyst – ERP Specialist Support (Oracle EBS Functional Expert) – Dublin / Tullamore

Are you an experienced Business Analyst with deep expertise in Oracle E-Business Suite (EBS)?
Do you bring functional SME-level knowledge across Oracle ERP modules (P2P, R2R, OTC, FA) and the ability to support, configure, and enhance enterprise-level ERP environments?

We are seeking three(3) dedicated professionals to provide Oracle EBS functional support and drive continuous improvement across business-critical ERP services.

Location: Dublin / Tullamore
Work Model: Hybrid (onsite and remote as required)
Start Date: Q4 2025
Contract Type: Full-time, Monday–Friday
Contract Duration: 12 months

About the Role:

As a Business Analyst – ERP Specialist Support, you will act as a functional SME on Oracle EBS, engaging with business users, IT teams, and third-party vendors to support and enhance key ERP functionalities. You will manage service requests, troubleshoot issues, improve service delivery efficiency, and contribute to internal knowledge transfer initiatives.

This is a hands-on functional support role with strategic influence, contributing to both day-to-day operations and the long-term effectiveness of Oracle ERP systems.

Key Responsibilities:

• Act as functional expert for Oracle EBS modules including P2P, R2R, OTC, and FA

• Maintain service levels in ticket remediation and service request execution

• Engage effectively with end users, technical teams, and external vendors

• Manage ERP support tickets from initiation through to resolution

• Create and validate Oracle EBS functional and configuration requirements

• Participate in training initiatives related to Oracle EBS functionality

• Identify and implement quality improvement initiatives

• Collaborate with IT stakeholders to define technical and functional solutions

• Provide pre-deployment review for configuration, code, and security

• Contribute to centralizing data across ERP systems to enhance data flow

Mandatory Experience & Skills:

• 4 to 6 years’ experience in a functional ERP Business Analyst role focused on Oracle EBS

• Expertise in Oracle EBS modules (P2P, R2R, OTC, FA) and reporting capabilities

• Strong capability in analyzing and documenting functional requirements

• Proven experience resolving issues collaboratively with internal and external stakeholders

• Excellent communication, interpersonal, and stakeholder engagement skills

• Demonstrated ability to manage service levels and support tickets in enterprise environments

• Availability to commence services in Q4 2025

Mandatory Educational / Professional Requirements:

• Relevant Level 8 Third-Level qualification

• Certification in Oracle EBS (or equivalent)

• Fluency in English

  • If not a native English speaker, candidates must have a CEFR C2 certificate (or equivalent), or demonstrate fluency to be verified if shortlisted

Application Notes:

Candidates must clearly demonstrate the mandatory experience, qualifications, and competencies in their CV to be considered. Applications lacking key criteria will not be progressed.

If you are a qualified Oracle EBS functional expert looking to make a meaningful impact in a high-performing ERP support environment, we encourage you to apply.